Higher organisational empathy can change our workplaces in 2023
The era of the empathetic leader is now. Today, employees worldwide are demanding an organisation that hero’semployee well-being and centricity as a baseline for engagement. When you look at the data, Businessolver's 2021 State of Workplace Empathy study revealed that whilst 91% of CEO’s saw their company as empathetic only 68% of their employees agree. It suggests that there is a significant journey ahead if businesses are to meet employee expectations in the future. Employees who feel seen, heard and recognised perform better, innovate more openly and stay in their roles longer. There is a very direct and overt ROI to this cultural shift. Empathy in leadership is no longer a ‘nice to have’; but a fundamental principle for success and recovery in the years ahead. This is the future’s most powerful skillset. We all recognise that businesses need loyal, high-functioning, fast-thinking team members to face the never-ending volatility we work within. Empathy is the currency to get us there.
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